Privacy Policy
Effective Date: 29th August 2023
1. Introduction
Welcome to CRESIRE, a leading Building Information Modeling (BIM) consulting company. At CRESIRE, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal data when you interact with us.
2. Information We Collect
Personal Information
We may collect personal information such as your name, email address, phone number, and job title when you:
- Engage with us through our website contact forms or other online communication channel
- Provide information to us offline regarding our business-related interactions with you
- We may also receive personal information about you from other sources, which could include commercially available sources such as public databases and data aggregators to the extent permitted by the data protection laws
Usage Data
We collect information about how you interact with our website, including your IP address, browser type, operating system, and browsing patterns.
User Consent
The privacy policy is applicable to all visitors to this website and users are requested to read and understand the terms and conditions within the policy. By using this website, it is considered that visitors confirm their consent to the collection, use, and dissemination of information in line with this privacy policy.
Technical Information
We may collect information about your browser and/or device that you use to access our website. This includes browser and IP address. We may collect aggregate information such as the total number of unique or return visitors to our site, or visiting section of site within a given timeframe. We may also use this information to measure the use of our sites to improve our content.
3. How We Use Your Information
We use your personal information to provide you with BIM services.
Communication
We may use your contact details for communication. This includes processing your request and responding to your inquiries, following up on your project requirements, sharing project-related details, emailing quotes, conducting online meetings, and discussing and strategizing projects. You can opt out of marketing communications at any time.
Analytics
We analyze website performance, monitor traffic, and improve our website by knowing who uses our site. This process DOES NOT involve the processing of sensitive personal data such as name, phone number, address, or even service requirement. Analytics only include processing of general information such as; city, country, and IP address.
Business Administration
We may use your data for business administration. This includes statistical analysis and may be required to perform our obligation under a contractual relationship with you.
Marketing
We may contact you periodically by email to provide information regarding services and content that may be of interest to you. If you wish to stop receiving these emails from us, you can opt-out using the simple steps below:
Option-1
- Click on the “opt-out” hyperlink right below our marketing email
- Fill out the details to stop further email
Option-2
Visit https://www.cresireconsulting.com/opt-out and fill the form to step receiving further emails
4. Legal Basis for Processing
We process your personal data on the following legal bases:
1. Performance of a Contract: To fulfill our contractual obligations when you engage our consulting services.
2. Legitimate Interests: To pursue our legitimate business interests, such as communication, marketing, and improving our services. We ensure that your rights and interests do not override our legitimate interests.
3. Consent: Where required, we will obtain your consent before processing your personal data for specific purposes.
5. Disclosure of Your Information
Your information will be made available within CRESIRE CONSULTANTS PRIVATE LIMITED. We may need your personal information to perform our functions but will not use your information for any other purpose.
We may share your information with:
1. Service Providers: Trusted third-party service providers who assist us in delivering our services and maintaining our website.
2. Legal Compliance: When required by law or in response to legal processes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and regular security assessments. Some methods include:
- Using 2FA Authentication for logging into the cloud computing tools to access technical, management, or sales data
- Allowing data access to the employees on a “need to know” basis
- Using advanced antivirus and website security tool for malware detection and elimination
7. Retention of Personal Data
We may retain your personal information as long as your contract with us is active or as needed for the specific business purpose for which it was collected.
In some cases, we may be required to retain information to comply with laws regulations or other legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You have certain rights regarding your personal data under GDPR:
1. Access: You can request access to the personal data we hold about you.
2. Rectification: You can request corrections to inaccurate or incomplete personal data.
3. Erasure: You can request the deletion of your personal data under certain circumstances.
4. Data Portability: You can request a copy of your data in a structured, machine-readable format.
5. Withdraw Consent: You can withdraw consent where we rely on it as the legal basis for processing.
6. Objection: You can object to the processing of your data for certain purposes.
To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in the “Contact Us” section below.
9. International Data Transfer
Your personal data may be transferred to countries located outside your country or region. By using the site or otherwise providing personal information to us, you hereby expressly consent to the transfer of your personal information outside of your country or region.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on our website with the effective date.
11. Contact Us
You can contact us at admin@cresireconsulting.com if you have any questions or concerns about our Privacy Policy or our data practices.
